Business Process Outsourcing (BPO) has been the buzz word in today’s economic contest. This is the procuring of services or products from an outside supplier in order to cut on cost or fill in a gap.
IT outsourcing is a growing industry providing organizations with access to state of the art technology and expert knowhow without having to establish expensive in-house departments. This has helped to move from technology management processes to a main stream strategic weapon for many organizations. This too we offer diligently.
Smart Dimensions Limited offers a wide range of on-site support services mainly ;
- Pc –support – hardware and software support on pcs and other peripherals. Software includes: windows applications, email collaboration tools, operating systems and anti-virus systems.
- Server support- hardware and software support for servers located at client’s premises.
- Back up-systems and data backup
- Disaster recovery services
- Network-installation, monitoring and maintenance of local and wide area networks all onsite or remotely.
- Licensing- management and tracking of software license usage
- Network and electrical installations
- Ups monitoring
- Daily administrative follow up of IT related matters and functions
- Site follow up and meetings with clients
- Consultancy services
- Project management
- Preventive maintenance practices for all peripherals